Frequently Asked Questions (FAQs)
Registration
What is Summer Scamper?
Summer Scamper isn’t just a fun race; it’s our hospital’s biggest community fundraiser of the year. Whether you Scamper in-person or in place, on your own or with a team, you’re joining a community united in racing to one Finish Line: to provide health and healing for all children regardless of their family’s ability to pay. After the race, there’s plenty to celebrate: fundraising prizes, our Family Festival, fun giveaways, and most of all, the joy you bring to our patients.
I'm new to Scamper, how do I register?
You can register as an individual, or start a team and gather your friends and family to join the fun. Watch this quick tutorial from long-time Scamper-er, Kanoa.
I registered for Scamper. How do I log in to see my personal Scamper page and fundraise?
Search your email for to “Claim your page” or click the “LOG IN” button on the top of this web page.
You’ll be brought to our my.supportLPCH.org. website, our fundraising website. Click “LOG IN” on the top header again, use the email address and password you used to register for Scamper. If you forget your password, click “Reset Password.”
I registered as an individual, but now I want to join or create a team. What should I do?
Log in to your personal Scamper page. In the "Overview" tab, scroll down and click on the tab for "Creating or Joining a Team" and follow the prompts.
Can I register for my friend or family member?
Yes! You can register multiple people at once.
My friend registered me for Scamper. How do I claim my fundraising page?
Welcome to Scamper! You should have received an email with your log in information. Once you log in, you’ll be asked to complete your Scamper registration and you can edit your page. If you need assistance, contact raceinfo@LPFCH.org.
I work for a local company and want to get my colleagues involved in Summer Scamper. How do I get started?
We would be thrilled to have your company participate in Summer Scamper. You and your colleagues can form a team! Also, please contact us for more information on becoming an event sponsor.
Fundraising
Can I fundraise for a specific program at the hospital or Stanford University School of Medicine?
YES! All funds raised on your personal page can be designated to your favorite child health program at the hospital or the School of Medicine. If the program you are interested in is not listed as an option, please choose “Children’s Fund” when you register, then contact us to let us know which fund you would like to donate to. If we do not hear from you by June 25, 2023 we will direct your funds to the Lucile Packard Children's Fund (which supports the hospital's greatest needs).
Find information about the different programs.
Is there a minimum amount that I am required to fundraise?
There is no minimum (or maximum) to fundraise, but for first-time fundraisers we suggest starting at a goal of $250. Every single dollar makes a difference in the lives of our patients and their families, and we are so grateful for your support. Plus, fundraisers have the opportunity to earn fun prizes!
Do all members of my team need to raise funds for the same child health program?
No, team members may choose different funds and still be on the same team. However, if you would like all of your team members to fundraise for the same fund, then please remind your team members to choose the correct fund during registration.
When I donate to someone's page, where do the funds go?
Donations made to an individual participant's page will support the fund that the participant has chosen during registration. Donations made to a team's fundraising page will support the fund that the Team Captain has chosen during registration.
Do you have fundraising materials to help me succeed?
We sure do! Check out our fundraising tips for more information. You’ll find some awesome tips, sample emails, and social media posts. If you have any questions, contact us at raceinfo@LPFCH.org to be connected to a fundraising coach.
How do I update my fundraising page?
Go to our Scamper fundraising page and click “LOG IN” at the top. Click “MANAGE” and click on the "DETAILS" tab to update your image, customize your URL, and change your goal amount.
How do I track my donations and thank my donors?
When someone donates to your page, you will receive an automated email that says who donated and how much they gave. Log in to your personal Scamper page to see a list of recent donations by clicking on the "Donations" tab. Click the “Thank Donor” link next to the donor's name to post a public comment that will be viewable on your wall and generate an automatic email to your donor. You can also send a more heartfelt “thank you” email to your donors from the “Emails” tab. Click on "Thank your donors," copy and paste our thank you email template into your personal email, click "View Donors," select the donors you want to thank by email, click to copy their email addresses, and paste into your personal email.